Businesses use Westover Holdings to grow, because we provide access to funding at the speed of opportunity. 

•    need to buy bulk inventory now and pay for it after they sell it, 
    •    Personal purposes, equipment.
    •    want to make bigger purchases to make shipping more economical, but need the funds up front to do it, 
    •    have an opportunity for a valuable marketing campaign that will pay off in the long term, 
    •    and so many more use Westover Holdings to make it happen and take their businesses to the next level.

No. To make a credit decision, we will do a soft pull which does not affect your credit score as there are several professional ways we evaluate credit worthiness. We may do additional due diligence in future credit reviews, but these will not affect your credit score either.

To qualify, you’ll need at least 3 months of transaction history in a business checking account, $100,000 or more in annual revenue, and a personal credit score above 600. We cannot guarantee that you will be approved if you meet these criteria, but they are good general indicators about eligibility for Westover Holdings credit. Westover Holdings services are currently available to businesses based in the 50 U.S. states, Guam, American Samoa, North Mariana Islands, Puerto Rico, and U.S. Virgin Islands.   Apply at (https://westoverholdingsllc.com/en/pages/application.html)

If you’re approved for Westover Holdings funding, we will send you an email with a link to log in to your account. The first thing you’ll see is your dashboard. This is the main screen you will see every time you log in to your Westover Holdings account. Here, you’ll be able to draw funds, and you'll be able to track transactions you’ve made through Westover Holdings.

Right away! As soon as we notify you that you're approved, you can log in and draw funds once you pay o3f the loan origination/closing fee. When you draw on your loan funding, funds should arrive within 2 business days.

If you don't need the funds, we recommend that you wait to apply until you do. If you do not draw funds at least once, close to the date you are approved, we may need to close your account. In that case, you would still be able to reapply later.

If you received an email saying that you were not approved, don't worry, your credit score was not affected and you still may become eligible in the future.    The data you provided is in our system and it may be periodically reassessed to see if you become eligible.    If you choose to disconnect your data source from Westover Holdings so that your eligibility is not periodically reviewed, that’s fine too. You can always reapply in the future. We recommend growing your business for at least 90 days before reapplying.

Yes. It’s important that when you refer customers to us, you keep in mind the following:       •    Be careful not to represent yourself as a Westover Holdings employee.
    •    Do not refer customers you contacted on their cell phones if you used an automatic dialing system and did not have prior written consent.
    •    Do not refer customers you contacted using a pre-recorded or artificial voice to call the potential customer.
    •    Do not refer customers if their number is listed on a do-not-call list or if you called them outside of the hours of 8am–9pm in their time zone.
    •    Do not overpromise on the customer’s likelihood of being approved.
    •    Do not discriminate against potential customers based on race, national origin, color, religion, sex, marital status or age, or income from a Public Assistance program.

Answer 1. Get started by providing a few basic details about your business at my.westoverholdingsllc.com/register/ (https://my.westoverholdingsllc.com/register/). # insert Application form link#  
2. Provide some information for your credit assessment. We’ll ask for some additional details about your business and we may ask for data from your accounting software, business checking account, credit report or other sources. If you use your credit report as a data source, we will do a soft inquiry for initial assessment, which will not affect your credit score.  We may also do periodic soft inquiries for credit reassessments.   
3. Get a decision quickly! Your data will be reviewed and you’ll get a decision quickly. If for any reason it’s taking longer than usual to assess your data, you won’t need to wait around. We’ll let you know right away that we need a little extra time to process your application and we’ll send you and email when your decision is ready.

You’ll need to provide a business checking account in order for Westover Holdings to determine a funding decision.  
If approved, this business checking account will also be used to send funds when you draw, and debit funds when it comes time to make payments. Transactional information from your account may also be included in reviews of your credit limit.
We never have access to your bank credentials and we take every precaution to protect your privacy and the security of your data.  

We support about 11,000 banks around the U.S. and territories. We do not support Bluebird, Green Dot, American Express Centurion Bank or Payoneer.

You can expect funds to arrive within 2 business days of when you draw.

Multi-factor authentication (MFA) means you need to prove you’re you in at least two different ways. Banks use MFA to keep your account secure. 
The first way you prove you’re you is by entering your username and password. The second way can be by entering a verification code sent to your phone, entering a verification code from an authenticator app on your phone, or answering a pre-set security question.
If your bank account’s connection to your Westover Holdings account is interrupted due to your bank’s MFA requirements, we’ll let you know and help you get reconnected.

No but however, we need to stay connected to your business checking account as the transactional information from your bank account is used to determine the initial funding decision, as well as any future reviews that may take place on the account.  If it becomes disconnected for any reason, we’ll let you know and help you connect it again.  Please note, keeping your banking information disconnected from Westover Holdings may prevent you from drawing funds, and having this information included in future reviews of the credit limit. If you connected your bank account when you applied to Westover Holdings, but were not approved, you can disconnect it by contacting Support at support@westoverholdingsllc.com (mailto:support@westoverholdingsllc.com) Monday–Friday, 8am to 7pm ET

There are two types of credit bureaus: business credit bureaus and consumer credit bureaus. Business bureaus, or commercial credit bureaus, collect and maintain credit information about businesses and their payment history.  Consumer bureaus specialize in collecting and managing credit information related to individual consumers, and provide individual credit reports and credit scores like FICO and Vantage.  It's important to understand the differences between these two types of institutions, how Westover Holdings chooses to work with them, and what that could mean for our customers. 
Westover Holdings reports both on-time and missed payment information to business credit bureaus monthly via the Small Business Financial Exchange (SBFE), which reports to Equifax, Experian, and Dun & Bradstreet. A business credit score--which is based on a company's ability to manage credit and make payments on time--is a marker of the creditworthiness of a business. Westover Holdings may also report past due accounts to Experian's consumer credit bureau.

If you disagree with any information that is shown on your credit report, you have the right to dispute it. You may submit a formal dispute directly with Westover Holdings or dispute information on your credit report to the bureaus. For business bureaus, we report to SBFE who shares information with Experian, Equifax, and Dun & Bradstreet. For consumer credit reports, we report to Experian. If you would like to file a dispute directly with Westover Holdings, you may contact us via: Phone: (855) 908-3533 Email: bureau-disputes@westoverholdingsllc.com (mailto:bureau-disputes@westoverholdingsllc.com) Mail:  5760 Legacy Dr. Suite B3-535 Plano, TX 75024
After we receive notice, our team will investigate your dispute and notify you of the result via email within 30 calendar days. We may reach out to you for additional supporting documentation to help us with your investigation. 

No. Payments are made instalmentally each month of your weekly payment plan. We receive your payments automatically on your monthly scheduled due dates, from the CFO business checking account used in payment of the loan origination/closing fees .

When you draw funds, you will be able to choose a repayment plan and review the exact terms for that draw including the number of weekly payments and the fee structure. Debits are made automatically one day per week on your scheduled due dates. You can consult the Payment Details section of your dashboard to see which day of the week your payments will be debited.    Weekly payments are debited automatically at 10am PT from the business checking account you provided, though it might take a few days to appear on your bank statement.  
If you would like to switch the bank account for auto debiting, anticipate not having enough funds in your account to cover the debit, or any other questions that might affect the upcoming debit, please give us a call at (PHONE NUMBER” before 9am PT on the day that the debit is scheduled for.   We recommend making these changes from your dashboard or calling in the day before your scheduled debit to make sure we're able to handle your request in time.

Repaying early means that you are repaying some or all of your outstanding balance before the end of your repayment plan(s). 
There is no prepayment penalty and we will waive the remaining fees for the weeks you did not use.  
A third party payoff means that a third party is paying off your entire outstanding balance.    
If a third party is paying your outstanding balance, you’ll want to ask for a payoff letter.  The balance listed on the payoff letter includes the total outstanding principal, one week of fees, and two weeks of additional fees while we wait for the payoff. (If the payoff is received in less than 2 weeks, we will refund some of the fees.)
Payoff payments are generally sent to us in the form of a wire or physical check.  If your lender would like to send us a check, please let us know at support@westoverholdingsllc.com (mailto:support@westoverholdingsllc.com) and we’ll be happy to provide you with information on that process.  
Please note, that for the payoff period, we will suspend your account to keep the balance accurate in preparation for receiving the payoff.

"Pending ACH confirmation" means that Westover Holdings sent the funds and is waiting for your bank to verify that the loan origination/closing fees were received. While you may have already received the funds, the verification process can take up to 2-3 business days.   Once we get confirmation that the funds were received, you'll be able to see your repayment options for that draw.

Yes. After your weekly payment plan begins, you can pay your entire outstanding balance early with no prepayment penalty. The outstanding balance will not be debited immediately; it will be added to your next monthly scheduled debit.  

Before you draw funds, the loan origination fees is required to be paid and you will be able to review and confirm your repayment terms.
Payment terms include the number of monthly interest-only payments and a final balloon payment at the conclusion of the loan term. You'll also be able to review the breakdown of your monthly payments into principal and fees.
Debits are made automatically one day per week at 10am PT on your scheduled due dates weekly or quad weekly (only available with Westover Holdings Plus) depending on the repayment plan. You can consult the Payment Details secion of your dashboard to see which day of the week your payments will be debited. 
Similar to how a credit card works, when you draw funds your available credit goes down. When you make a payment, your available credit goes back up, usually within 3 business days.

Yes. We may periodically review the information that you connected and update your credit limit and fee rate. They may be adjusted up or down. These reviews are automated. We will let you know if you become eligible, there is no need to reach out to request an adjustment to your credit limit.
If you are a line of credit customer, once you have filed the most recent year's tax return, you may visit the data sources area within your dashboard and upload this information for a potential review. This option is limited to one full business tax return per year. For more information on how to upload your tax return information, please visit How do I upload my tax returns (http://https//Westover Holdings.my.site.com/s/article/How-do-I-upload-tax-returns)?
Making weekly payments on time and keeping your data sources synced are important for getting credit increases, avoiding credit decreases, and getting a better fee rate.

If you are approved for Westover Holdings credit, your credit limit will be determined according to the information you provided in your application-your business checking account, bank statements, credit report, and/or accounting software. A number of factors are considered, including your average monthly revenue, time in business, and transaction volume. 

We’re here to help. You can always send us an email at support@westoverholdingsllc.com  (mailto:support@westoverholdingsllc.com)or give us a call at (855) 572-7707, Monday-Friday, 8am to 7pm ET.

We ask for a personal guarantee because it demonstrates a commitment to repay all borrowed funds.

Liens expire automatically after 5 years from the filing date, which may occur at any point after you have drawn on your account. Lenders/creditors have the ability to extend liens prior to the expiration if the debt continues to exist. Please note that the financing statement may remain in your state's private records and reflect as “repaid” beyond the date the lien is terminated. This is private lender and our terms are flexible. .   
If you would like to use Westover Holdings again after that, you will need to reapply.

1. Get started by providing a few basic details about your business at my.westoverholdingsllc.com/register/ (https://my.westoverholdingsllc.com/register/).  
2. Provide some information for your credit assessment. We’ll ask for some additional details about your business and we may ask for data from your accounting software, business checking account, credit report or other sources. If you use your credit report as a data source, we will do a soft inquiry for initial assessment, which will not affect your credit score. We will only do a hard inquiry when you use your Westover Holdings credit for the first time. We may also do periodic soft i nquiries for credit reassessments.  
3. Get a decision quickly! Your data will be reviewed and you’ll get a decision quickly. If for any reason it’s taking longer than usual to assess your data, you won’t need to wait around. We’ll let you know right away that we need a little extra time to process your application and we’ll send you and email when your decision is ready.

If you are approved for Westover Holdings credit, your credit limit will be determined according to the information you provided in your application-your business checking account, bank statements, credit report, and/or accounting software. A number of factors are considered, including your average monthly revenue, time in business, and transaction volume. 

The origination/closing fees is required to be paid separately through the company’s CFO before you draw funds, as it covers all basic administrative charges and borrower’s credit worthiness respectively. For more information, review the loan terms and conditions for all loan programs.